TERMS OF SERVICE

1. INTRODUCTION

Welcome to Senso (the "Site"). This website and the associated Senso mobile application and smart hardware (collectively, the "Services") are owned and operated by [Your Company Name] ("Company," "we," "us," or "our").

By accessing our Site or purchasing our Products, you agree to be bound by the following terms and conditions. If you do not agree to all terms, please do not use our Services.

2. KICKSTARTER & PRE-ORDER POLICY

As we are currently in our launch phase, please note:

  • Kickstarter Pledges: Pledges made via Kickstarter are governed by Kickstarter’s Terms of Use. Fulfillment of rewards is our top priority but follows the timeline stated on the campaign page.

  • Direct Pre-orders: Orders placed directly on this Site are considered "Pre-orders." Payment is collected at the time of purchase, and shipping will commence after the initial Kickstarter fulfillment phase.

  • Timeline Estimates: All shipping dates provided are estimates. While we strive for punctuality, we are not liable for delays caused by manufacturing or global logistics.

3. AI-POWERED SERVICES & DISCLAIMER

Our Product utilizes AI to identify plant species and assess health conditions.

  • For Information Only: All AI-generated data, health diagnostics, and care tips are provided for educational and entertainment purposes only.

  • No Guarantee: We do not guarantee 100% accuracy in plant identification or health assessment.

  • Liability Limitation: Senso is not responsible for the loss, damage, or death of any plants. Biology is complex; our AI is a supportive tool, not a replacement for professional horticultural judgment.

4. USE OF THE SENSO HARDWARE

To ensure the longevity of your Senso device:

  • Proper Use: The device must be used according to the provided manual.

  • Environmental Limits: While Senso is designed for indoor soil monitoring, unauthorized submersion in water or exposure to temperatures outside the range of -30°C to 70°C will void the warranty.

  • Connectivity: Continuous use of the App requires a stable Wi-Fi or Bluetooth connection.

5. INTELLECTUAL PROPERTY

  • Proprietary Rights: The Senso hardware design, the "pixel-art" interface, App UI, and all website content are protected by copyright and trademark laws.

  • Software Updates: We may push "Over-the-Air" (OTA) firmware updates to your device to improve performance. By using the Product, you consent to these updates.

6. WARRANTY & RETURNS

  • 12-Month Limited Warranty: We warrant that our hardware will be free from defects in materials and workmanship for one year from the date of delivery.

  • Exclusions: This warranty does not cover accidental damage, wear and tear, or unauthorized repairs.

  • Kickstarter Returns: Per Kickstarter’s standard policy, rewards are generally non-refundable unless there is a confirmed manufacturing defect.

7. PRIVACY & DATA USAGE

We value your privacy. The data collected by your Senso device (soil moisture, light levels, etc.) is used to provide you with insights and to improve our AI models. Please refer to our Privacy Policy for detailed information on how we handle your data.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, [Your Company Name] shall not be liable for any indirect, special, or consequential damages resulting from the use or inability to use our products.

9. GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [Your Registered Country/Region].

10. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: [solidtech888@gmail.com]